FW Vendor/Seller Feedback

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FW Vendor/Seller Feedback

Postby Tom » Wed Jun 29, 2011 5:49 pm

I saw this in the SW section and thought it was a great idea (tip o the hat to HFFF ;) ).

This thread should be used to document your experiences with an online vendor. Please remember to post positive as well as negative experiences.
Also, no flaming or attacks will be allowed.

Vendor Name:
Website:
Contact Person:
Phone Number:
Communication:
Packaging:
Delivery Time:
Product:

Additional Comments:
Hoover the Lutino Tiger O , Rotkeil Severum, Chocolate cichlid, Red Striped Eartheater, 6 Spotted SD, BN Pleco
6 ft 220g, Fluval FX5, Eheim 2217, Eheim 2028, Aqua-tech 200 HOT, Marineland Magnum 250 HOT
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Re: FW Vendor/Seller Feedback

Postby Tom » Wed Jun 29, 2011 5:53 pm

Vendor Name: Big Als Canada
Website: http://www.bigalsonline.ca/
Contact Person:
Phone Number:
Communication:
Packaging:
Delivery Time:24 hr
Product: Marineland Magnum 250 HOT deluxe w/biowheel

Additional Comments: Just like clockwork... :D
Hoover the Lutino Tiger O , Rotkeil Severum, Chocolate cichlid, Red Striped Eartheater, 6 Spotted SD, BN Pleco
6 ft 220g, Fluval FX5, Eheim 2217, Eheim 2028, Aqua-tech 200 HOT, Marineland Magnum 250 HOT
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Re: FW Vendor/Seller Feedback

Postby Jon M » Wed Jun 29, 2011 7:07 pm

Wow... I've got so many I'll just do them 1-2 at a time in multiple messages from my most recent I can remember.

Vendor Name: Snookn21 ie: Freshwater Aquatics in Fort Myers
Website: http://www.monsterfishkeepers.com/forums/showthread.php?194987-Welecome-to-Freshwater-Tropical-fish-online Also snookn21 on Aquabid
Contact Person: John
Phone Number: n/a
Communication: Email. John responds real fast and professional.
Packaging: Very professional. Never received a DOA from John.
Delivery Time: Overnight delivery. Prices are real reasonable too. I believe Florida is like 28$ and anywhere else in U.S. is around 32$
Product: I've gotten multiple packages from John multiple times. 8x Mylossoma Duriventre and I believe 8x Clown Loach and 4x Clown Pleco Hope ordered once.

Additional Comments: Great guy to deal with. He's got a great stocklist, fast, reasonably priced shipping, and really good quality fish and packing. I'll likely get my Ornate Bichir from him shortly here as well.
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Re: FW Vendor/Seller Feedback

Postby Hope » Wed Jun 29, 2011 7:12 pm

I'll do my most recent one.

Vendor Name: Sun and Stars Flowerhorns
Website: http://www.aquabid.com/cgi-bin/auction/auction.cgi?disp&viewseller&Sunandstarsflowerhorns
Contact Person: Albert de la Cruz
Phone Number: 714-553-3596
Communication: Email was slow, so had to call him.
Packaging: Good
Delivery Time: Off by two days
Product: 1 Super Red Dragon Flowerhorn fry

Additional Comments:
Positive: Since I only got one fish, he let me have DOA guarantee on priority shipping.
Negative: I was suppose to get my fish on a Thursday, but he forgot to mail it (and did not tell me),
so I had to wait two more days until I got my fish. Fish was fine, though and is doing great.
Flowerhorn Progression Blog --- http://achillestheflowerhorn.wordpress.com/
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Re: FW Vendor/Seller Feedback

Postby ~RuSh~ » Fri Jul 15, 2011 4:31 pm

Vendor Name: Foster and Smith Aquatics
Website: http://www.fosterandsmithaquatics.com/
Contact Person: --
Phone Number: --
Communication: Email -
Packaging: Excellent - I've ordered frozen food from F&S and they overnight the food at no extra cost. Packaging was tight and kept cool.
Delivery Time: So far, I'm impressed with their quickness. I've ordered several times from F&S and they usually deliver inside of a week, sometimes even sooner.
Product: N/A

Additional Comments: Overall I have been pleased with the prices and speed of F&S. I'll definitely continue to use them.
Rating 8
Just open your eyes, just open your eyes and see that Life is Beautiful...
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Re: FW Vendor/Seller Feedback

Postby ~RuSh~ » Tue Aug 16, 2011 10:24 am

Vendor Name: Big Als
Website: www.bigalsonline.com
Contact Person:
Phone Number:
Communication: Email
Packaging: Good
Delivery Time: Acceptable
Product: Good

Additional Comments: I do like Big Als simply because I know exactly what I am going to get. They are reliable. Not speedy or personal, but I've never had problems with a delayed shipment or damaged products. In general I'd say they are a notch below Foster and Smith simply due to F&S's speed but if Big Als has a sale, I'm there.

Rating 7
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Re: FW Vendor/Seller Feedback

Postby WickedLESTOR » Wed Sep 19, 2012 2:28 pm

Vendor Name: PetsandPonds (canadian)
Website:http://www.petsandponds.com
Contact Person:
Phone Number:
Communication: Email
Packaging: excellent
Delivery Time: 1-2 days
Product: good

Additional Comments: I purchase 90% of my aquarium supplies from this place, cheaper prices than big als.
* 180 G - 1 x Oscar - 5 x SD - 1 x JD - 1 x Severum
* Filtration - 2 x Eheim 2028
* 27 G cube - FOWLR (in progress)

"I may be going to hell, but it's warm and I know people"
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Re: FW Vendor/Seller Feedback

Postby WickedLESTOR » Thu Nov 29, 2012 9:13 am

Vendor Name: J&L Aquatics (Canadian)
Website: http://www.jlaquatics.com/phpstore/store_pages/mainpage.php
Contact Person:
Phone Number:
Communication: Email
Packaging: excellent
Delivery Time: 5-7 days
Product: good

Additional Comments: Based out of BC Canada, I have ordered a few things from this place, never disappointed. I plan on ordering my eheim 2215 from them as they are cheaper than Big als
* 180 G - 1 x Oscar - 5 x SD - 1 x JD - 1 x Severum
* Filtration - 2 x Eheim 2028
* 27 G cube - FOWLR (in progress)

"I may be going to hell, but it's warm and I know people"
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Re: FW Vendor/Seller Feedback

Postby Tom » Thu Nov 29, 2012 12:35 pm

How much is shipping from J&L?

edit
never mind, I saw where they advertise free shipping on dry goods over $100.
:D
Hoover the Lutino Tiger O , Rotkeil Severum, Chocolate cichlid, Red Striped Eartheater, 6 Spotted SD, BN Pleco
6 ft 220g, Fluval FX5, Eheim 2217, Eheim 2028, Aqua-tech 200 HOT, Marineland Magnum 250 HOT
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